Refund and Returns Policy

Due to the nature of this industry, refunds are done on a case by case basis. Please provide a detailed explanation of your work-up to include pictures and other supporting information to admin@thetoadwood.com.

When all information has been received you will receive an email confirmation. Please allow up to 5 business days for a determination to be made concerning your inquiry.

There is no guarantee that you will receive a refund even after submitting the required information. Thank you for your patience and understanding.